Shift Support & Questions
Need to change your pickup break slot, add special dietary instructions, or have an issue with your meal box? We are on standby during Amazon BRS1 shifts.
How Car Park #8 Collection Works
1. Break Slots: Meals arrive hot for the 2:10 PM and 2:45 PM shift breaks.
2. Arrival Ping: The delivery driver sends an SMS / WhatsApp message to your mobile number as soon as the boot is open at Car Park #8.
3. Pickup in 30 Seconds: Walk to the car boot, mention your name or show your order reference, and grab your steaming insulated bowl.
FAQs
What is the daily cutoff time?
Orders must be placed before 11:00 AM on the day of prep so our chefs can cook fresh Basmati rice and curries.
Can I cancel or reschedule my meal?
Yes! If you are unable to attend your shift, message us on WhatsApp (07392 753895) or email support.annambox@gmail.com before 10:00 AM on prep day for a full refund or slot transfer.
Where is in-person collection located?
If you selected in-person pickup, collection is available at 227 Eighteen Acre Dr at your chosen slot.